Recent Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

8/28/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home. Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.
  • * #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019
  • Call SERVPRO of Cheyenne today at 307-514-9011 for your Certified: SERVPRO Cleaned consultation.
  • Call today for a Certified: SERVPRO Cleaned consultation

Tis the Season, for Hail!

7/1/2020 (Permalink)

A hand holding several large hail stones with grass and trees and a storm cloud in the background. Hail Stones

Tis the Season, for Hail!

Here in southeast Wyoming, we are all too familiar with hailstorms! I’m pretty sure we all wish we weren’t as familiar as we are. One of the prices we pay to live in the best state! Now, we know we are part of Tornado Alley, but did you know that we are also in Hail Alley? From “The area where Nebraska, Colorado and Wyoming meet is known as “hail alley” and it averages seven to nine hail days per year, according to NSSL.”

How does hail form? Well, per “Hailstones are formed when raindrops are carried upward by thunderstorm updrafts into extremely cold areas of the atmosphere and freeze. Hailstones then grow by colliding with liquid water drops that freeze onto the hailstone's surface.,freeze%20onto%20the%20hailstone's%20surface.

Hail can vary between being a nuisance to outright scary and dangerous. It could cause little dents in cars and small cracks in building windows. It could also leave damage, such as holes and shattered windows in cars and buildings. There is also the possibility you could wind up with secondary damage from water leaking into the building.

If you have hail damage to your home or business, SERVPRO of Cheyenne is here for you. Call us right away so we can stop any additional damage from happening. We want to make it “Like it never even happened.”

Laramie County 24 Emergency Water Damage Service

6/23/2020 (Permalink)

Overhead view of the tops of houses in a flooded neighborhood Flooded Neighborhood

SERVPRO of Cheyenne is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help.

Call Today – 307-514-9011

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cheyenne has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration – in fact, it’s the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Cheyenne

SERVPRO of Cheyenne specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:

A Few of Our Restoration Certifications

  • ASD - Applied Structural Drying Technician
  • CDS - Commercial Drying Specialist
  • ECTP - Employee Certification Training Program
  • IICRC – Institute of Inspection, Cleaning and Restoration Certification

The World With Covid

5/29/2020 (Permalink)

Covid 19 written in red with a red square around it. COVID-19

As we are all so very aware, we live in a different time now than we did last year.

COVID-19, which is caused by the Coronavirus is our new normal now. 

Here at SERVPRO of Cheyenne, we want to make sure our fellow Wyomingites are safe and up-to-date and aware of how we are doing our part to keep our community safe. 

According to the Wyoming Department of Health recommendations, we need to make sure that we all "follow common-sense steps, such as washing your hands often and well; covering your coughs and sneezes; and cleaning and disinfecting." (

SERVPRO of Cheyenne is glad to offer our services to help businesses within our community with cleaning and disinfecting. We can do proactive cleaning to minimize the transmission of emerging viral pathogens, or if someone has tested positive, we can clean and disinfect to limit the survival of emerging viral pathogens. We want to make sure our community stays as safe as possible.

We also want to warn of reckless sales practices, where there have been claims of the long-term prevention of COVID – 19. This is a misleading claim, as “There are no EPA-registered products with label claims that they are effective against viruses over the course of hours to months (i.e., “residual” or “long-lasting” efficacy claims).” (

With SERVPRO of Cheyenne, you can rest assured that you are getting the best service possible to address your needs and concerns, and we only use EPA-approved products listed for use on SARS-CoV-2 and cleaning methods approved by the CDC. 

Please stay safe Wyoming! 

Cheyenne Frontier Days Cancelled for the First Time

5/29/2020 (Permalink)

At a rodeo. A cowboy on a grey horse, another cowboy roping a brown and white steer. A brown horse without a rider. Cheyenne Frontier Days

2020, a year we will always remember. 

For Cheyenne residents, this will be the first time in the history the “Daddy of ‘em All”, will not be held. This year, 2020, would have marked the 124th year of Cheyenne Frontier Days.

As a community, we are all saddened by this decision. Here is the statement from the Cheyenne Frontier Days Facebook page:

“We are heartbroken to announce that the 2020 Cheyenne Frontier Days has been canceled. This has been an incredibly difficult decision; but the health and safety of our fans, volunteers, contestants, first responders, healthcare workers, and everyone in our community is the only thing that matters right now.

For more info and ticketing questions please visit


CFD is not the only rodeo/event impacted by the Coronavirus. Thermopolis Cowboy Rendezvous, Central Wyoming Fair and Rodeo, Cody Stampede, Sheridan WYO Rodeo, and the Laramie Jubilee Days have all been canceled as well.

These are all huge events in our Wyoming communities. These events showcase so much about Wyoming. However, the cancellations show so much more about the Wyoming spirit. While these events bring us together, bring the world to our little corner, we know that the truly important thing is all of our citizens. The health and safety of each and every Wyomingite is more valuable than a rodeo. We will miss not having the pancake breakfasts, the parades, and all of the other festivities, but we will know that we stand for each other, we want to make sure we can all be here to enjoy them next year, and for the next 124 years.

We will get through 2020. We will come out bigger, stronger, and better. And we will see you all next year at the “Daddy of ‘em All."

It Feels Like Spring, Sort Of

4/17/2020 (Permalink)

Purple flower blossoming in the snow Crocus blossoming in the snow. (image by Ralph Häusler)

In Cheyenne, Wyoming and surrounding areas we have been experiencing a roller coaster of weather and temperatures. While last week we saw beautiful weather in the high 60s, this week we had yet another heavy snowstorm. April is always a fun month of unexpected weather here in Southeastern Wyoming.

While the weather keeps us on our toes for what kind of shoes to put on our toes; snow boots, rain boots or sandals, SERVPRO of Cheyenne is continuously monitoring the National Weather Services forecast. We are always making sure we are prepared as possible for whatever weather Mother Nature is planning for us.

With spring here, the snow will begin to turn to rains. With the rains and higher temperatures come the snow melting. With the snow melting comes the potential for flooding.

If you find yourself with rain or water coming into your home, please keep in mind these safety tips:

*as quickly as you are able to, move all the contents to a higher level or garage area

*test your sump pump to make sure it is working

*call SERVPRO of Cheyenne at 307-514-9011 to help mitigate your loss as quickly as possible

Coronavirus Commercial Cleaning

3/26/2020 (Permalink)

We are Cleaning Experts


SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. If your home or business needs deep cleaning services, call the experts today –

SERVPRO of Cheyenne, 307-514-9011


Call Today for a Proactive Cleaning

Safety First This Thanksgiving

11/19/2019 (Permalink)

Cooked food on plates Happy Thanksgiving

With Thanksgiving comes food; turkey! You have to pick out just the right bird, the perfect one to feed your family and friends. Once you have chosen “the” bird, you have to determine how to cook it. There is the tried and true baking it in the oven, deep frying it in the deep fryer, some even pull out the grill.

No matter which way you choose to prepare your feast please keep in mind that The National Fire Protection Agency (NFPA) states that Thanksgiving is the leading day for cooking fires. There are THREE times as more cooking fires than on an average day.

Some easy things to do to keep your family and home safe is:

Check your food regularly.

Be alert.

Don’t leave your house when you are cooking. If you have to run out to get something, turn everything off and then resume when you get back.

If you are frying your turkey in a fryer:

Make sure that the turkey is defrosted before cooking…water/ice do not mix with oil.

Keep children and pets away from the fryer.

Always place the fryer on a level surface.

Protect your eyes and hands, oil burns are painful and could be devastating.

Here at SERVPRO of Cheyenne, we want everyone to have a safe, happy and wonderful Thanksgiving!

So please use caution and discretion when getting that dinner ready, regardless of how you are going to cook it.

For more safety tips please visit

Are you and your home winter ready?

11/1/2019 (Permalink)

Midnight Snow A winter home

We all know it, even if some of us are still in denial; winter weather is here.

The blowing snow, the freezing temperatures with even colder wind chill, all of it is upon us again for another go around. Are you ready for it, and I don’t just mean mentally? Have you gone through and winterized your home?

Below are things that the CDC recommends that you do to make sure your home is winter ready.

First you need to check your heating system.

Make sure everything is cleaned. Make sure everything works and make sure vents to outside are open and free of debris.

If you are lucky enough to have a fire place, make sure you inspect and clean both the fireplace and the chimneys.

Make sure you have working smoke detectors. Test them, replace the batteries, make sure they are working properly.

Having a carbon monoxide detector is also recommended. As with smoke detectors, make sure to change the batteries and check that it is working properly.

Be sure to visit CDC’s WINTER WEATHER webpage for more winter weather safety tips.

Fire Prevention

10/10/2019 (Permalink)


Fire prevention week runs from October 6th through October 12th this year.

Plan and Practice. That is the theme of this year. NFPA, National Fire Protection Association wants everyone to have a fire plan and to practice that plan. They suggest that every household practice their plan at least twice a year.

According to Lorraine Carli, vice president of Outreach and advocacy at NFPA, “People tend to underestimate their risk to fire, particularly at home. That over-confidence lends itself to a complacency toward home escape planning and practice,” said Carli. “But in a fire situation, we’ve seen time and again that advance planning can make a potentially life-saving difference.” (

Here at SERVPRO of Cheyenne, we ask that everyone talk with your family about the dangers of fire. Talk to your children about how quickly a fire can spread. Speak to them about matches and candles, even portable heaters. Make sure everyone in your family knows just how dangerous fire can be. After you have talked about causes and precautions to take regarding

Every home should have an escape plan. Every home needs to make sure that they have WORKING smoke alarms in their home, one on each level of the home and to have one near all sleeping areas.

Make sure you have at least two routes of escape, typically these are a door and a window. Lastly, make sure that you have a meeting place that every member of your household knows about.

Knowing what to do is only half the battle. Now make sure you practice the plan with everyone in the home. This allows everyone to be a little more prepared in case of an actual fire. Everyone will know what to do and where to meet.

If you would like more information or resources please visit

Remember, not every hero wears a cape!

Please visit SERVPRO of Cheyenne’s Facebook page to see a video on just how quickly a fire can spread.